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Legal

SEPA Direct Debit MandateOrden de domiciliación de adeudo directo SEPA

Last updated: Version 1.2 — 15/10/2026

Previous version: 1.1 — 29/07/2026. For Users who contracted before 15/10/2026 it continues to apply until 14/11/2026. Read version 1.1

Creditor Details

  • Creditor name: ARTSOFT SIEM, S.L.U. ("Reglapp")
  • NIF: B56742752
  • Creditor identifier (Identificador del acreedor): BE39ZZZCITD000000037
  • Address: Calle Xabia, Núm. 9, Planta 5, Puerta 10, 46010 València (Valencia), Spain

Debtor (User) Details

  • Mandate reference: [to be completed by Reglapp]
  • Name and surname / company name: [to be completed]
  • NIF / NIE / passport: [to be completed]
  • Address: [to be completed]
  • Account IBAN: [to be completed]
  • BIC (where required): [to be completed]

Type of Payment

Recurring (repeated) debit — recurrente.

Mandate Text

By accepting this mandate form, you authorize (A) ARTSOFT SIEM, S.L.U. and Stripe, our payment service provider, to send instructions to your bank to debit your account and (B) your bank to debit your account in accordance with those instructions.

As part of your rights, you are entitled to a refund from your bank under the terms and conditions of your agreement with your bank. A refund must be claimed within 8 weeks starting from the date on which your account was debited. Information about your rights can be obtained from your bank.

Scope of the Mandate

The mandate applies to the debiting of amounts due to Reglapp under the contract (Terms and Conditions, §15) where it is not possible to charge the linked payment method (card):

  • the subscription fee;
  • Additional Services accepted by the User or invoiced in accordance with §10-bis of the Terms and Conditions;
  • one-off services ordered by the User;
  • the fee for employment and payroll management of additional employees (§5.9 of the Terms and Conditions);
  • social security contributions paid by Reglapp on the User's behalf and not reimbursed by the User (§7 of the Terms and Conditions).

The User is notified of each debit by email at least 2 business days before the debit date.

Revocation of the Mandate

The mandate may be revoked at any time by notice to hello@reglapp.com. Revocation does not terminate the User's obligations to pay amounts due.

Signature

  • Signed electronically during the order process on the Reglapp platform
  • Place and date: recorded by the platform
  • Order identifier: [to be completed]
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© 2026 Reglapp. All rights reservedversion: c7b0966

Valencia, Spainhello@reglapp.com
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