Legal
SEPA Direct Debit MandateOrden de domiciliación de adeudo directo SEPA
Last updated: Version 1.0 — 17/07/2026
Creditor Details
- Creditor name: ARTSOFT SIEM, S.L.U. ("Reglapp")
- NIF: B56742752
- Creditor identifier (Identificador del acreedor): BE39ZZZCITD000000037
- Address: Calle Xabia, Núm. 9, Planta 5, Puerta 10, 46010 València (Valencia), Spain
Debtor (User) Details
- Mandate reference: [to be completed by Reglapp]
- Name and surname / company name: [to be completed]
- NIF / NIE / passport: [to be completed]
- Address: [to be completed]
- Account IBAN: [to be completed]
- BIC (where required): [to be completed]
Type of Payment
Recurring (repeated) debit — recurrente.
Mandate Text
By accepting this mandate form, you authorize (A) Artsoft SIEM S.L. and Stripe, our payment service provider, to send instructions to your bank to debit your account and (B) your bank to debit your account in accordance with those instructions.
As part of your rights, you are entitled to a refund from your bank under the terms and conditions of your agreement with your bank. A refund must be claimed within 8 weeks starting from the date on which your account was debited. Information about your rights can be obtained from your bank.
Scope of the Mandate
The mandate applies to the debiting of amounts due to Reglapp under the contract (Terms of Use, §15) where it is not possible to charge the linked payment method (card):
- fees for Reglapp services and subscriptions;
- compensation for cancellation of a subscription before the end of the minimum term (Terms of Use, §5.2);
- pass-through payments (social security contributions) paid by Reglapp on the User's behalf (Terms of Use, §7).
The User is notified of each debit by email at least 2 business days before the debit date.
Revocation of the Mandate
The mandate may be revoked at any time by notice to hello@reglapp.com. Revocation does not terminate the User's obligations to pay amounts due.
Signature
- Signed electronically during the order process on the Reglapp platform
- Place and date: recorded by the platform
- Order identifier: [to be completed]